"If your company has cut so much that it can't compete in service, your problem isn't the economy—it's the cuts http://is.gd/dX8aBIf your company has cut so much that it can't compete in service, your problem isn't the economy—it's the cuts"
Original Link: http://www.twitter.com/lizstrauss/statuses/20089306922
If your company has cut so many corners that it can't compete in customer service, your problem isn't the economy—it's the cuts.
via my6sense
